Despite decades of investment and effort to reduce the cost and increase the quality of care, payors and self-insured companies still struggle with the 20% of members that account for 80% of the spend. The CDC estimates that over $3 trillion is spent annually on chronic disease and mental health conditions.
Programs to address this enormous challenge have provided modest improvements at best and failed at worst because they don’t address the central problem – you have to bring care to the member. A large portion of our patients are homebound or bed bound. If they can’t go to the doctor, the only place they will get care is the emergency room and by then, their condition has worsened significantly.
While the rise of traditional face-time like apps can help with a cough or other minor ailment, it’s not enough. For complex patients, a real exam is needed. Providers need to see in the ear, nose and throat to diagnose and treat. And even worse, there is no human touch on an app. If it was your parent, if it was your child, would you trust face-time for diagnosis and treatment of complex medical conditions?
SPG Virtual Care combines the best of technology with human touch to provide care in a cost-effective manner reducing readmissions, admits and ED visits by a significant margin. Our care model has reduced readmissions by 70% or more, with similar dramatic results in admissions and ED visits. Our Mobile Acute Care service will reduce ED visits even further.
Partnering with SPG Virtual Care means your care managers have a new and effective alternative for members than need more than traditional geographic-based provider networks can provide. Let us provide cost-effective care, free of barriers, taking complex chronic care to the next level.